Refund Policy

Cohort is digital content delivered instantly. When you buy, you consent at checkout to immediate delivery and acknowledge that you lose the standard 14-day right to cancel under the Consumer Contracts Regulations 2013 once delivery has begun. For that reason, purchases are final once your licence has been delivered.

Your statutory rights still apply

This policy does not affect your legal rights. If Cohort is faulty, not as described, or doesn't work as it should, you may be entitled to a repair, replacement, or refund under the Consumer Rights Act 2015.

Something wrong? We'll make it right

If anything is broken or you can't get set up, contact us before disputing the charge — we'd far rather fix it. Email hello@glbgroup.org from (or quoting) the email you paid with, tell us what went wrong, and we'll help you get running or sort out a refund at our discretion.

Contact

GLB Group Ltd — hello@glbgroup.org.